Contact information

Effective Date: November 19, 2024

At Ingane Yam Pty Ltd T/A iNgane, we value your feedback and are here to assist you with any questions, concerns, or issues you may have. Please feel free to reach out to us using the contact details below.

Customer Care

Our dedicated customer service team will respond to your inquiry as soon as possible, typically within 1-2 business days.

Order Inquiries

For questions regarding orders, shipping, or returns, please include the following in your email:

  • Your full name.
  • Order number.
  • A brief description of your inquiry.

This will help us assist you more efficiently.

Feedback and Suggestions

We welcome your suggestions and feedback to help us improve. Whether you have comments about our products, website, or customer service, we’d love to hear from you!

Wholesale Inquiries

For wholesale opportunities or to become a retail partner, please contact us at customercare@ingane.co.za with the subject line “Wholesale Inquiry.”

Privacy Concerns

If you have questions regarding how your personal information is used, stored, or processed, please refer to our Privacy Policy or contact us directly at customercare@ingane.co.za.

We are committed to providing excellent service and ensuring your satisfaction. Thank you for choosing Ingane.co.za!